Cancellation and Refund Policy

1. General Policy

At meetingreminder, we strive to provide transparent and efficient automated reminder services. By subscribing to our service, you acknowledge and agree to the following terms regarding cancellations and refunds.

2. Service Subscriptions

• Subscriptions to meetingreminder plans are billed in advance on a monthly or annual basis, as selected during checkout.
• You may cancel your subscription at any time to prevent future billing.

3. Cancellation Process

• You can cancel your active subscription directly from your billing dashboard within the app.
• Upon cancellation, you will retain access to the platform and your remaining message allowance until the end of your current billing cycle.

4. Refund Policy

• No refunds will be issued for partial months or unused message allowances if you cancel your subscription midway through a billing period.
• In case of technical billing errors (such as duplicate transactions or failed payments where money was incorrectly deducted), a refund may be processed after verification, subject to banking and payment gateway guidelines.
• Approved refunds will be processed back to the original payment method within 7-14 working days.

5. Exceptions & Disputes

• If you believe there has been an error in your billing or a discrepancy in a transaction, you must contact our support team at support@aeternitychat.in within 7 days of the transaction.
• Any disputes will be handled in accordance with the relevant consumer protection laws.

By using meetingreminder, you agree to this Cancellation and Refund Policy. meetingreminder reserves the right to update or modify this policy at any time.